Dear Customer,

With each new year, networks continue to expand and evolve. Advances in technology have paved the way for new wireless standards, like Voice Over LTE (VoLTE) and 5G, which give you an improved and faster connection.

Your current phone wasn’t built to be compatible with these networks, so you may be experiencing dropped calls and poor reception.

While you’re likely happy with your current phone, it’s important that you upgrade to a newer model as soon as possible to keep up with the changes and continue enjoying the coverage you’ve come to depend on.

We love having you as a customer and want to make sure that you continue to receive the best service available with NET10. Please visit our website or a store near you to find a VoLTE-capable phone that meets your budget and needs.